How to Clear the Smart Segments Cache In WKO5

To maintain optimum program speed, WKO calculates and saves data to ensure fast-loading reports and charts. If your Smart Segments seem to be slow or having problems, you can delete the segment cache and force a recalculation of the data, as explained here.

Delete the Smart Segments cache on Mac

• Close WKO
• Open Finder and navigate to your data folder, typically in one of the following locations:
  • Users>UserName
  • Documents
• Open the Smart Segments folder within the data folder
• Within the Smart Segments folder, there is a Smart Segments.wko5cache file; drag this into the trash
• Restart WKO
• Allow time to recalculate segments

Delete the Views cache on PC

• Close WKO
• Open Explorer and navigate to your data folder location (typically in Documents)
• Open the Smart Segments folder within your data folder
• Within the Smart Segments folder, there is a Smart Segments.wko5cache file; delete this file
• Restart WKO
• Allow time to recalculate segments